Minister C.B. Ratnayake has referred to the significant contribution made by the transport sector to meet the development targets of the country.
The Minister said that the Private Transport Ministry is geared to accept public complaints via skype and grant immediate solutions.
The Private Transport Minister mentioned that a complaint Unit for buses integrating skype technology is to be introduced.
The unit is to be launched in collaboration with passenger transport authorities of provincial councils. Thereby, the Ministry will be informed instantly of the complaints received and the solutions given via this technology. He added that further this facility is extended for passengers also to forward their complaints via skype and email.
Minister C.B. Ratnayake was speaking at the launch of People’s Friendly Unit of the Private Transport Ministry and the introduction of the skype technology for complaints from the public. The launch of work for the New Year took place this morning under the auspices of the Minister. Ministry Secretary Padmasiri Jayamanne and Chairman of the National Transport Commission Roshan Gunawardena were among those who joined in the occasion.
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